Privacy Policy

A. Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Time Zone
• Referring Website or Search Engine
• Pages Visited
• Products Viewed
• Time Spent on Pages
• Clickstream Data

Technologies We Use — Cookies

Cookies are small data files placed on your device that help improve your browsing experience. We use cookies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Measure marketing effectiveness
• Improve security and fraud prevention

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Log Files

Our servers automatically record information such as:

• IP Address
• Browser Information
• Internet Service Provider
• Referring and Exit Pages
• Date and Time Stamps
• Device Information

B. Information You Provide

When you place an order, create an account, contact customer support, subscribe to newsletters, or interact with our services, we may collect:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Order Information
• Communication Preferences

Payment Information

Payments are processed through secure third-party payment gateways. Depending on your chosen payment method, payment processors may collect:

• UPI Information
• Credit Card Details
• Debit Card Details
• Net Banking Information
• Wallet Payment Information

We use your Personal Information for the following purposes:

Order Processing

• Processing orders
• Confirming purchases
• Managing payments
• Shipping products
• Providing invoices and order confirmations

Customer Service

• Responding to inquiries
• Resolving complaints
• Providing support

Fraud Prevention

• Verifying transactions
• Detecting suspicious activity
• Preventing unauthorized access

Website Improvement

• Understanding customer behavior
• Improving website performance
• Enhancing user experience
• Developing new products and services

Marketing and Communications

Where permitted by law and subject to your preferences, we may:

• Send promotional emails
• Share product updates
• Inform you about offers and discounts
• Provide educational content and recommendations

You may opt out of marketing communications at any time.

We value your trust and do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

We may share your information only when necessary with:

Service Providers

• Payment Gateway Providers
• Logistics and Courier Partners
• Website Hosting Providers
• Email Service Providers
• Customer Support Providers
• Analytics Providers

These partners receive only the information necessary to perform their services.

Analytics and Advertising Platforms

We may use:

• Google Analytics
• Google Ads
• Meta (Facebook) Pixel
• Instagram Advertising Tools
• Twitter (X) Advertising Tools
• Other Analytics Technologies

These tools help us understand website usage, improve customer experience, and measure advertising performance.

Legal Requirements

We may disclose information when required:

• By law
• By court order
• To comply with legal obligations
• To protect our rights and property
• To prevent fraud or security threats

We may use your Personal Information to provide relevant advertisements and promotional communications. Advertising platforms may include:

• Google
• Facebook
• Instagram
• Twitter (X)
• YouTube

You may manage advertising preferences through the respective platform settings.

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information. Security measures include:

• Secure Socket Layer (SSL) encryption
• Secure payment processing
• Access controls
• Monitoring systems
• Regular security reviews

Our website and services are intended for individuals who can legally enter into binding contracts under applicable laws.

We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that personal information of a minor has been collected without appropriate authorization, we will take reasonable steps to remove such information.

We retain personal information only for as long as necessary to:

• Fulfil orders
• Provide services
• Comply with legal obligations
• Resolve disputes
• Prevent fraud
• Enforce agreements

Certain information may be retained in anonymized form for analytics, research, and business improvement purposes.

Subject to applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Update your information
• Request deletion of personal information
• Withdraw consent
• Restrict certain processing activities

You may exercise these rights by contacting us using the details provided below. Please note that some information may need to be retained to comply with legal obligations or complete ongoing transactions.

By using our website, creating an account, placing an order, or providing personal information, you consent to the collection, storage, use, and processing of your information as described in this Privacy Policy.

If you provide information relating to another person, you represent that you have the authority to do so and permit us to use that information in accordance with this Privacy Policy.

You also consent to receiving:

• Order updates
• Shipping notifications
• Customer support communications
• Service-related announcements
• Promotional communications (where permitted)

You may withdraw your consent at any time by contacting us.

Arivomkadai processes personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and, where applicable, the Digital Personal Data Protection Act, 2023 (DPDP Act).

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of such external websites. Users are encouraged to review the privacy policies of those websites independently.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with the revised "Last Updated" date.

Continued use of the website after such changes constitutes acceptance of the revised Privacy Policy.

In accordance with the Information Technology Act, 2000 and applicable rules, the details of our Grievance Officer are provided below:

For any questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact:

We will make reasonable efforts to respond to your requests within a reasonable timeframe.